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Are you passionate about aviation? Do you have experience using Microsoft Flight Simulator or X-plane? Then we are looking for you! Mentour Pilot is a top YouTube channel dedicated to sharing aviation stories, with a focus on incidents and crashes. Offering a unique and detailed pilot's perspective, the channel ensures accuracy and a deeper understanding of these events. By explaining the safety measures, regulations, and standard procedures behind such situations, we aim to ease viewers' fears about flying. A better grasp of these intricacies can help alleviate concerns and build confidence in air travel. Tasks <ul><li>Customise and optimise environments by adjusting weather conditions, time of day, and terrain to accurately recreate the desired atmosphere for each scene.</li><li>Use in-game camera tools to capture dynamic angles, fly-bys, cockpit views, and wide shots to enhance the cinematic quality.</li><li>Re-enact specific flight scenarios in line with real-world physics and aviation protocols to ensure realism in the shots.</li><li>Collaborate closely with directors, storyboard artists, and editors to ensure shots match the creative vision and final cut requirements.</li><li>Troubleshoot and refine simulations to ensure smoothness and accuracy during recording, especially in complex or technical scenes.</li><li>Maintain consistency across shots in terms of aircraft positioning, lighting, and other environmental elements to ensure a cohesive final product.</li></ul>Requirements <ul><li>Passion for aviation with a strong desire to share knowledge with others.</li><li>Ability to explain aviation topics in an engaging, enthusiastic, and easy-to-understand way.</li><li>Advanced experience using flight simulation software such as Microsoft Flight Simulator, X-Plane, and potentially other simulators like Prepar3D or Aerofly FS.</li><li>Experience in content creation and production, including familiarity with working from shot lists and executing detailed production plans.</li><li>Basic understanding of cinematography, camera angles, and scene composition to ensure high-quality output from flight simulators.</li><li>Strong attention to detail to ensure accuracy and consistency across recorded scenes.</li><li>Collaborative mindset, able to work closely with a production team to achieve the project's vision.</li></ul>If you're passionate about aviation, excited about creating quality content, and ready to join a dynamic team, we want to hear from you!

Flight simulator Operator for Mentour Pilot YouTube Channel, UK

Established in 2021, One Air has been steadily expanding their operations and fleet and currently operate 3 B747s with future exciting expansion plans for fleet numbers. One Air providing comprehensive charter services to clients within the international freight forwarding and logistics sectors. Zenon are delighted to be exclusively partnered with One Air in support for their search for experienced B777 Captains to join their growing operations. Benefits: <ul> <li>Private Medical Scheme</li> <li>Loss of Licence Insurance</li> <li>Life Assurance</li> <li>Employee Assistance Program</li> </ul>Minimum Requirements: <ul> <li>UK CAA ATPL(A) must be held before the start date</li> <li>UK Issued Class One Medical required</li> <li>B777 Type Rated</li> <li>At least 1000 hours PIC on 777/747</li> <li>5000 Total Hours</li> <li>Must have flown a ZFTT qualifying aircraft within the last 12 months</li> <li>Right to work and live in the UK is essential</li> </ul>Why Choose Zenon Aviation? In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations. Our team of dedicated consultants will deal with your application efficiently and more importantly confidentially, providing a professional and reliable service. To apply for this exciting opportunity, please email the following documents to <a href="mailto:Andrew.middleton@zenon.aero" target="_blank">Andrew.middleton@zenon.aero</a> : <ul> <li>CV</li> <li>Copy of Licence</li> <li>Copy of Medical</li> <li>Colour Copy of Passport</li> <li>Last 3 Pages of Logbook</li> </ul>All applications will be treated with strict confidentiality. If you don't hear from us within 10 days, please assume that you have been unsuccessful on this occasion. Zenon Recruitment Ltd acts as an Employment Agency in regards to this vacancy.

B777 Captain - UK

Claims Adjuster - Aerospace - UK &amp; Lloyd's London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. At AXA XL our Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. This is a rewarding and interesting permanent role, where you will play a critical role in the Aerospace Claims team by managing and resolving claims for our customers. The role will predominantly involve the handling of claims within our Aerospace - UK &amp; Lloyd's team across three distinct lines of business - Airports/Products; Airlines and General Aviation - in multiple jurisdictions. You will work closely with your manager coordinating to bring claims to resolution. You will interact and collaborate with the practice leader and the underwriting team and with brokers, clients and experts on assigned accounts taking ownership of critical issues relating to claims management. This role will be based in our London office; however, we operate a Smart Working policy which offers a hybrid way of working, combining both remote and office working. DISCOVER your opportunity What will your essential responsibilities include? • Managing aerospace claims up to a pre-determined authority level involving pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise. • Strict adherence to AXA XL's Global Claims Handling Practices. • Always demonstrate AXA XL behaviours and values. • Ensuring all claims are reserved wherever possible, within the reserving guidelines. • Developing and maintaining excellent relationships with underwriters, actuaries and other departments as required. • Ensuring that communications, new claims and notifications are dealt with in a timely manner and that any trends are identified and reported to relevant stakeholders including supporting underwriting and actuarial teams in connection with claim trends, marketing and business development. • Provide expert customer service to policyholders and brokers. Active involvement in the maintenance and development of client relationships through contacts with clients and brokers in respect of day-to-day claims handling. Understanding and acting appropriately in respect of clients' needs. • Instructing and managing loss adjusters, lawyers, and experts in connection with day-to-day claims handling ensuring cost and performance appropriate to the loss. You will report to the Claims Manager - Aerospace. SHARE your talent SHARE your talent We're looking for someone who has these abilities and skills: • Experience of Aerospace insurance claims with industry knowledge. • Working knowledge of Lloyd's minimum standards, Lloyd's regulations and the subscription market. • DOCOSOFT knowledge and ECF experience is an advantage. • Highly organized and possessing the ability to prioritise their workload and operate to tight deadlines. • Understanding of the legal and regulatory requirements relevant to the business area. • Adaptability to learn other product lines. • Managing internal and external relationships proactively and effectively leading the market. • Demonstrates a passion for the customer, remaining calm in the face of challenge to effectively help our clients. • A creative thinker who uses their own initiative to identify development opportunities and demonstrates a commitment to continuous improvement. • Enthusiastic with the ability to adapt to change and new challenges. • Trustworthy, accountable, and reliable. • Responds positively to feedback. • Actively participates in team development and contributes positively to team meetings. • Displays positive and inclusive behaviours to ensure everyone feels valued and respected. • Ability to convey information in a clear, concise way to colleagues, senior management and peers. • Acts as a leader and ambassador for AXA XL claims through presenting positively and effectively at broker and client events and team meetings and supports underwriting teams and partners in connection with claim trends, marketing, and business development/retention activities. FIND your future AXA XL, the P&amp;C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com Inclusion &amp; Diversity AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. <ul> <li> Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe </li> <li> Robust support for Flexible Working Arrangements </li> <li> Enhanced family friendly leave benefits </li> <li> Named to the Diversity Best Practices Index </li> <li> Signatory to the UK Women in Finance Charter </li> </ul>Learn more at axaxl.com/about-us/inclusion-and-diversity . AXA XL is an Equal Opportunity Employer. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: <ul> <li> Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. </li> <li> Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. </li> <li> Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. </li> <li> AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. </li> </ul>For more information, please see axaxl.com/sustainability

Claims Adjuster - Aerospace

A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: IOC Flight Dispatcher Do you want to be part of a professional Flight Dispatch team that manages a global network on a 24/7 basis? A unique opportunity has arisen for experienced Flight Planners to join our British Airways team based at London's Heathrow Airport. You will be responsible for the safe and efficient flight planning, dispatch, flight monitoring and proactive management of our daily flight schedules across the globe. What you'll do: <ul> <li>Ensure automated and manually calculated flights are planned in a timely nature to documented standards, policies and regulations; balancing costs, punctuality and the customer proposition.</li> <li>Using operational systems and a detailed understanding of policies, ensure appropriate restrictions, checks and briefs are applied whilst flight planning (e.g. scenarios, regulations, OPDEFs, performance calculations, volcanic ash, RAIM and IFPS validations).</li> <li>Use detailed Flight Technical, Flight Dispatch and Operational knowledge to influence operational decisions.</li> <li>Analyse and interpret aeronautical publications and alerts, updating system data or escalating as required.</li> <li>Pre-Emptive or reactive intervention and stakeholder communication for all flight plans where the "defined mission" has changed, delay mitigation is required or defect/performance limitations impact the aircraft and its allocation.</li> <li>Using systemised alerting and applications to lead a Flight Watch service; monitor all flights in real time and discussing deviations, inflight options, and changes to conditions with Flight Crew and OCC stakeholders.</li> <li>Lead pro-active diversion planning and coordinate stakeholders during in-flight stage of an aircraft diversion</li> </ul>What you'll bring to British Airways: <ul> <li>Competent in the use of complex operational systems</li> <li>Able to operate within a defined set of rules / parameters to ensure compliance in a regulated industry</li> <li>Good communication skills, both written and verbal.</li> <li>Ability to work as part of a team or as an individual.</li> <li>Excellent planning and forecasting skills.</li> <li>Sound knowledge of Operations business &amp; systems.</li> <li>High level of analytical skills and logical development of solutions and evaluation of scenarios.</li> <li>Remain up to date on wider business issues and able to see big picture and relate to role.</li> <li>Demonstrates flexibility - and able to reprioritise when mitigating circumstances change.</li> </ul>Your experience: <ul> <li>You will be an established Flight Dispatcher or Flight Planner, ideally currently working within an airline operation that covers a 24/7 network. </li> <li>Proven experience of managing in an operational and Air Traffic environment.</li> <li>Proven experience of people management in a change environment.</li> <li>Experience in operational systems.</li> <li>Must be able to pass Flight Dispatch/Flight Operations Officer course in order to hold position</li> </ul>What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion &amp; Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

IOC Flight Dispatcher

Company Description This is an exciting opportunity to work alongside a team of dedicated professionals and experts that are some of the best in their field. You will be part of a Specialist Aviation Security team based at Heathrow Airport working for a flag carrier for Israel. Job Description We are seeking a Specialist Aviation Security Agent to join our team at London Heathrow Airport. In this crucial role, you will be responsible for ensuring the safety and security of passengers, staff, and aircraft within our bustling international aviation hub. <ul><li>Conduct thorough security screenings of passengers, luggage, and cargo using state-of-the-art equipment</li><li>Operate X-ray machines, metal detectors, and other security devices with precision and efficiency</li><li>Monitor CCTV systems to identify potential security threats or suspicious activities</li><li>Implement and enforce aviation security regulations and protocols</li><li>Respond swiftly and effectively to security incidents or emergencies</li><li>Collaborate with various airport departments and external agencies to maintain a secure environment</li><li>Perform passenger profiling and behavioural analysis to identify potential risks</li><li>Maintain accurate records and prepare detailed incident reports as required</li><li>Participate in regular training sessions to stay updated on the latest security procedures and technologies</li></ul>Qualifications <ul><li>Proven experience of 2-3 years in aviation security or a related field</li><li>High school diploma or equivalent qualification</li><li>Current security clearance</li><li>Strong observational skills and attention to detail</li><li>Excellent verbal and written communication abilities</li><li>Demonstrated ability to remain calm and decisive under pressure</li><li>Physical fitness to meet the demands of the role, including standing for extended periods and lifting heavy objects when necessary</li><li>Flexibility to work in shifts, including nights, weekends, and holidays</li><li>Strong interpersonal skills and the ability to interact professionally with passengers from diverse backgrounds</li><li>Expertise in threat assessment and passenger profiling techniques</li></ul>Additional Information <ul><li>You will be required to attend a mandatory 3.5 week training course in Israel where you will receive in depth knowledge to provide you with the skills to operate as a Specialist Security Agent.</li><li>Starting pay through basic training is £12.90, rising to £14.59 after successful completion of initial training. You will be salaried.</li><li>Opportunities to progress with further training.</li><li>Requirement of 163 hours per month with an opportunity for overtime if available.</li><li>Monthly travel &amp; meal allowance provided</li><li>Enhanced pension and medical insurance </li><li>Bank holidays paid at double time &amp; Overtime paid at time and a half.</li><li>Uniform provided</li></ul>It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals. Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at <a href="mailto:Recruitmentenquiries@Securitas.uk.com" target="_blank">Recruitmentenquiries@Securitas.uk.com</a>. Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email. Diversity &amp; Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on: <ul><li>Career Growth: Clear pathways from apprenticeships to leadership programs.</li><li>Inclusive Leadership: A culture of respect, transparency, and collaboration.</li><li>Fair Pay &amp; Benefits: Competitive, equitable compensation and benefits.</li></ul>Our Commitment to You We support our workforce through initiatives such as: <ul><li>Employee Networks - Safe spaces to connect and influence policies for change.</li><li>Race at Work Charter &amp; Armed Forces Covenant - Supporting equality and inclusion.</li><li>Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.</li><li>Health &amp; Well-being Programs - Mental health support and workplace wellness.</li><li>Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.</li></ul>We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!

Specialist Aviation Security Agent

We are URGENTLY seeking motivated A320 Type Rated and Non-Type Rated First Officers for Wizz Air Malta IMMEDIATE 01-02 Day Assessments dates in April &amp; May 2025! FAST-TRACK Joining!! If you are looking for excellent benefits &amp; rosters PLUS career advancement opportunities, DO NOT MISS THIS OPPORTUNITY!! KEY Contract Highlights: <ul> <li>Competitive Monthly Salaries + Bonuses!</li> <li>Commuting Roster Options - 20 days ON/ 10 Days OFF OR 5 days ON / 4 Days OFF &amp; 14 days ON / 7 days OFF</li> <li>Various EU Bases available!</li> <li>Bonuses including loyalty bonus + employee bonus scheme</li> <li>Excellent medical insurance</li> <li>Loss of License Insurance</li> <li>Staff travel with free/reduced price tickets.</li> <li>Free commute on network 2x a month!</li> <li>+/- 30 min turnarounds, meaning the ability to earn even more!</li> <li>Long term, stable employment with excellent career progression opportunities </li> </ul>Minimum Requirements: <ul> <li>Valid EASA ATPL / CPL</li> <li>Valid EASA Class1 Medical</li> <li>ICAO level 4/5/6 English proficiency</li> <li>Valid Type Rating on any Aircraft-Type</li> <li>Must have the right to live and work in the EU or Albania, Bosnia and Herzegovina, Georgia, Moldova, North Macedonia, Serbia, Ukraine, Russia</li> </ul>Technical Requirements: <ul> <li>Type Rated First Officers - 500 hours on Airbus A320 with valid A320 IR </li> <li>Non Type- Rated First Officer- 500 hours on aircraft with MTOW &gt;50,000 kg AND Business ME Jets&gt;20,000 kg and valid instrument rating on ANY multi-engine aircraft type </li> <li>Date of last commercial flight within the preceding 6 months preferred (not mandatory) </li> </ul>If you meet the minimum requirements and are interested, please APPLY today to get scheduled. Email <a href="mailto:gaurav@fci.aero" target="_blank">gaurav@fci.aero</a>

A320 TR & NTR First Officers- Leading European Airline

<ul> <li>Aviation Insights Analyst </li> <li>Permanent role </li> <li>Based in Manchester Airport or our London Office </li> <li>Hybrid working </li></ul>At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: <ul> <li>Bonus scheme</li> <li>25 days holiday plus bank holidays</li> <li>Free parking</li> <li>Subsidised public transport</li> <li>Huge range of company discounts</li> <li>Virtual GP service, available 24 hours a day, 7 days a week</li></ul>About the role: The Group Aviation Insight Analyst will be responsible for providing strategic analysis and insights to support aviation growth, working closely with the business development functions across Manchester Airport Group's three airports. This role requires a deep understanding of aviation data, strong analytical skills, and the ability to draw a story from often multiple and conflicting data sources effectively. You will analyse and interpret aviation data, including passenger numbers, flight schedules, and market trends to identify new destinations or growth opportunities. Conduct regular research to identify industry trends and societal trends within the airports catchment areas and monitor and report on the performance of airlines and routes, providing actionable insights to enable aviation teams to build on opportunities. You will also work on developing and maintaining forecasting models to predict future trends in passenger traffic and airline performance. You will work closely with other internal teams to align insights with business objectives and prepare and deliver presentations to senior management and stakeholders, effectively communicating key findings and recommendations. What will make you successful in this role: You will need proven experience in an analytical role preferably within the aviation industry. Technically, you will be proficient in data analysis tools and software such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI). You will have strong analytical and problem solving skills, with the ability to interpret complex data and provide clear insights through PowerPoint and written papers. We also want you to be a team player, with the ability to work collaboratively with cross-functional teams and a passion for aviation would also be great, with a desire to stay updated with industry trends and developments. Equal Opportunities &amp; Reasonable Adjustments At MAG we believe in the importance of diversity &amp; inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing <a href="mailto:HR.Recruitment@MAGAirports.com" target="_blank">HR.Recruitment@MAGAirports.com</a> Our Colleague Resource Groups include: Women's Network, Embrace - Race &amp; Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent &amp; Carers, Disabilities including neurodiversity

Aviation Insight Analyst

Let's care for tomorrow. Your ambitions. Your dreams. Your tomorrow Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Claims Handler Aviation, based in London. Your Team Our team is committed to providing expert claims management, ensuring timely and fair resolutions, maintaining compliance with industry standards, and building strong relationships with clients and brokers to support their needs effectively. The Impact You Will Have Reporting to the Aviation Claims Team Leader you will be delivering effective and efficient Claims Handling support. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration and complete general claims administration tasks as required. Some of your specific responsibilities could include: <ul> <li>Handle standard and complex claims on Aviation policies: Airlines, General Aviation and Aerospace </li> </ul> <ul> <li>Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts </li> </ul> <ul> <li>Process standard indemnity and expense payments </li> </ul> <ul> <li>Prepare case for settlement of claims through payment or denial </li> </ul> <ul> <li>Produce management information reports (e.g. monthly major claims movements) </li> </ul> <ul> <li>Prepare referral documentation and materials as appropriate </li> </ul> <ul> <li>Report loss information internally and externally </li> </ul> <ul> <li>Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad </li> </ul>What You'll Bring to the Role <ul> <li>A minimum of 3 years' professional experience in dealing with aviation claims </li> </ul> <ul> <li>Ideally you have a professional insurance qualification, or are working towards it </li> </ul> <ul> <li>At ease in Microsoft Office, especially Excel, and ability to learn new systems quickly </li> </ul> <ul> <li>Good understanding of legal and regulatory framework </li> </ul> <ul> <li>Understanding of relevant legal processes and procedures, litigation management and avoidance techniques </li> </ul> <ul> <li>Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application </li> </ul> <ul> <li>Highly organised, able to prioritise and work to deadlines </li> </ul> <ul> <li>Positive team spirit and excellent relational skills </li> </ul> <ul> <li>A basic understanding of artificial intelligence (AI) and its potential applications in business is essential. </li> </ul> 71024 | Customer Services &amp; Claims | Professional | Allianz Commercial | Full-Time | Permanent What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planetWith opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us?Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead. Learn more about careers at Allianz Commercial by clicking here. Learn more about Allianz Commercial by clicking here. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email <a href="mailto:agcsglobalcareers@allianz.com" target="_blank">agcsglobalcareers@allianz.com</a> Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. #LI-Hybrid#LI-AW1

Claims Handler Aviation

Customer Care Specialist, Air Logisitcs - Aerospace | United Kingdom | JR2503_0025 Are you looking for an interesting new challenge? YOUR ROLE The Customer Care Specialist will be part of our growing Aerospace team in Heathrow responsible for direct interaction with our customers proactive customer service, problem-solving, interaction with our sales colleagues and equally as important, ensuring that our colleagues have all of the necessary information to be able to execute on our customer behalf. YOUR RESPONSIBILITIES <ul><li>Proactively advise and consult customers to ensure their satisfaction while addressing concerns before they arise.</li><li>Track customer shipments, provide proactive updates, and collaborate with stakeholders to prevent complaints and resolve issues efficiently.</li><li>Document and investigate deviations, conduct root cause analysis, and ensure compliance with company, industry, and legal standards, including preparation for audits.</li><li>Develop and onboard new customers, expand existing business lanes, and manage inquiries, quotations, and up-selling opportunities within corporate pricing guidelines.</li><li>Utilize Business Process Automation (BPA) tools, integrate customer requirements into systems, generate reports, conduct performance analysis, and manage claims from reporting to closure.</li><li>Maintain strong communication with Operational and Revenue Care Centres, act as the main contact for services, handle complaint calls, escalate unresolved issues, and exchange knowledge with sales and account management teams.</li></ul>YOUR SKILLS AND EXPERIENCES <ul><li>Experience in freight forwarding or transport planning with a focus on airfreight, along with strong proficiency in MS Office, especially Excel.</li><li>Ability to understand and implement new processes, adapt to change, embrace new technologies, and demonstrate a change management mindset.</li><li>Strong customer service orientation with excellent communication skills, an approachable nature, and the ability to handle conflict resolution effectively.</li><li>Strong problem-solving skills, the ability to work independently and as part of a team, and perseverance in overcoming challenges.</li><li>Excellent time management with the ability to prioritize tasks, meet deadlines, and ensure adherence to confidentiality and compliance regulations.</li></ul>GOOD REASON TO JOIN If you would like to become a valued member of our team, we will make sure that you are rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition, and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation. ABOUT KUEHNE+NAGEL With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies. CONTACT Sanchi Bhatnagar <a href="mailto:sanchi.bhatnagar@kuehne-nagel.com" target="_blank">sanchi.bhatnagar@kuehne-nagel.com</a>/ (030) 4036371610

Customer Care Specialist, Air Logisitcs - Aerospace

Join Us in Redefining Air Travel! Are you ready to take the helm of transformation in the airline industry? We are on the lookout for an Airline Transformation Visionary-a bold leader who thrives in dynamic environments and possesses a deep understanding of aviation challenges and opportunities. In this unique role, you will spearhead our transformation initiatives, fostering a culture of agility and resilience while driving innovative solutions that reshape the future of air travel. What You'll Do: <ul><li>Lead with Purpose: Craft and execute a groundbreaking transformation strategy that not only aligns with our organizational vision but also revolutionizes operational efficiency and customer engagement.</li><li>Modern Airline Retailing Transformation: Lead the airline's shift from traditional distribution models to a modern, customer-centric, digital-first retailing approach. Help airlines adopt new retailing capabilities, technologies, and standards, ensuring alignment with industry initiatives like IATA's Modern Airline Retailing (MAR) and New Distribution Capability (NDC).</li><li>Challenge the Status Quo: Conduct cutting-edge analyses of industry trends, customer insights, and competitive landscapes to uncover transformative opportunities that propel us ahead of the curve.</li><li>Champion Change: Drive robust change management initiatives, ensuring seamless adoption of new practices and technologies while inspiring teams to embrace agility and adaptability.</li><li>Project Pioneer: Oversee high-impact transformation projects from conception to execution, delivering results that exceed expectations and set new standards for the industry.</li><li>Engage Stakeholders: Build strong relationships with executive leadership, department heads, and external partners, fostering collaboration and shared ownership of transformation efforts.</li><li>Implement Industry Standards: Work with IATA standards like NDC, ONE Order, and Offers/Orders. Collaborate with technology vendors to integrate new systems and ensure compliance with modern retailing practices.</li><li>Customer-Centric Product Development: Design and launch dynamic pricing, ancillaries, bundles, and create a seamless customer experience across channels (mobile, web, agents).</li><li>Measure Success: Develop and track key performance indicators (KPIs) that gauge the impact of transformation initiatives, using data-driven insights to refine strategies and drive continuous improvement.</li><li>Data &amp; Analytics: Leverage data to personalize offers and optimize conversion rates, enhancing overall customer satisfaction.</li></ul>Who You Are: <ul><li>A strong advisor within the Airlines with strong management skills as well as dealing with complex scenarios and navigating ambiguities</li><li>Trailblazer: You possess a Bachelor's degree in Business, Aviation Management, or a related field. A Master's degree is a plus, but your passion for transformation is what truly sets you apart.</li><li>Experienced Leader: With a minimum of 10 years in the airline industry, you have a proven track record of spearheading successful transformation initiatives that challenge conventional norms.</li><li>Agile Advocate: You are well-versed in agile methodologies and thrive in fast-paced environments, demonstrating exceptional analytical, problem-solving, and project management skills.</li><li>Influential Communicator: Your strong leadership presence and interpersonal skills enable you to inspire and mobilize teams, driving them toward a shared vision of excellence.</li><li>Forward Thinker: You have a deep understanding of airline operations, customer experience, and emerging technologies, positioning you as a thought leader in the industry.</li><li>Background Needed: Experience in the airline industry (commercial, IT, distribution), familiarity with airline systems (GDS, PSS, NDC APIs), strong stakeholder and project management skills, and a passion for digital transformation and customer experience.</li></ul>Why Fly with Us? Joinour passionate team dedicated to transforming air travel as we know it. We offer competitive compensation, comprehensive benefits, and the chance to leave your mark on the future of aviation. If you are a visionary leader ready to embrace challenges and drive meaningful change, we want to hear from you!

60 Jobs in Dartford, UK