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<ul> <li>Aviation Insights Analyst </li> <li>Permanent role </li> <li>Based in Manchester Airport or our London Office </li> <li>Hybrid working </li></ul>At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: <ul> <li>Bonus scheme</li> <li>25 days holiday plus bank holidays</li> <li>Free parking</li> <li>Subsidised public transport</li> <li>Huge range of company discounts</li> <li>Virtual GP service, available 24 hours a day, 7 days a week</li></ul>About the role: The Group Aviation Insight Analyst will be responsible for providing strategic analysis and insights to support aviation growth, working closely with the business development functions across Manchester Airport Group's three airports. This role requires a deep understanding of aviation data, strong analytical skills, and the ability to draw a story from often multiple and conflicting data sources effectively. You will analyse and interpret aviation data, including passenger numbers, flight schedules, and market trends to identify new destinations or growth opportunities. Conduct regular research to identify industry trends and societal trends within the airports catchment areas and monitor and report on the performance of airlines and routes, providing actionable insights to enable aviation teams to build on opportunities. You will also work on developing and maintaining forecasting models to predict future trends in passenger traffic and airline performance. You will work closely with other internal teams to align insights with business objectives and prepare and deliver presentations to senior management and stakeholders, effectively communicating key findings and recommendations. What will make you successful in this role: You will need proven experience in an analytical role preferably within the aviation industry. Technically, you will be proficient in data analysis tools and software such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI). You will have strong analytical and problem solving skills, with the ability to interpret complex data and provide clear insights through PowerPoint and written papers. We also want you to be a team player, with the ability to work collaboratively with cross-functional teams and a passion for aviation would also be great, with a desire to stay updated with industry trends and developments. Equal Opportunities &amp; Reasonable Adjustments At MAG we believe in the importance of diversity &amp; inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing <a href="mailto:HR.Recruitment@MAGAirports.com" target="_blank">HR.Recruitment@MAGAirports.com</a> Our Colleague Resource Groups include: Women's Network, Embrace - Race &amp; Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent &amp; Carers, Disabilities including neurodiversity

Aviation Insight Analyst

Let's care for tomorrow. Your ambitions. Your dreams. Your tomorrow Whether it's aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. We are looking for a Claims Handler Aviation, based in London. Your Team Our team is committed to providing expert claims management, ensuring timely and fair resolutions, maintaining compliance with industry standards, and building strong relationships with clients and brokers to support their needs effectively. The Impact You Will Have Reporting to the Aviation Claims Team Leader you will be delivering effective and efficient Claims Handling support. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration and complete general claims administration tasks as required. Some of your specific responsibilities could include: <ul> <li>Handle standard and complex claims on Aviation policies: Airlines, General Aviation and Aerospace </li> </ul> <ul> <li>Input and maintain accurate claims records (e.g. reserves, payments) for designated accounts </li> </ul> <ul> <li>Process standard indemnity and expense payments </li> </ul> <ul> <li>Prepare case for settlement of claims through payment or denial </li> </ul> <ul> <li>Produce management information reports (e.g. monthly major claims movements) </li> </ul> <ul> <li>Prepare referral documentation and materials as appropriate </li> </ul> <ul> <li>Report loss information internally and externally </li> </ul> <ul> <li>Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad </li> </ul>What You'll Bring to the Role <ul> <li>A minimum of 3 years' professional experience in dealing with aviation claims </li> </ul> <ul> <li>Ideally you have a professional insurance qualification, or are working towards it </li> </ul> <ul> <li>At ease in Microsoft Office, especially Excel, and ability to learn new systems quickly </li> </ul> <ul> <li>Good understanding of legal and regulatory framework </li> </ul> <ul> <li>Understanding of relevant legal processes and procedures, litigation management and avoidance techniques </li> </ul> <ul> <li>Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application </li> </ul> <ul> <li>Highly organised, able to prioritise and work to deadlines </li> </ul> <ul> <li>Positive team spirit and excellent relational skills </li> </ul> <ul> <li>A basic understanding of artificial intelligence (AI) and its potential applications in business is essential. </li> </ul> 71024 | Customer Services &amp; Claims | Professional | Allianz Commercial | Full-Time | Permanent What's in it for you? Let's care about everything that makes you, you We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us. Let's care for your financial wellbeing We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. Let's care for your opportunities to progress From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Let's care for life's twists and turns From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. Let's care for our society and our planetWith opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. Care to join us?Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead. Learn more about careers at Allianz Commercial by clicking here. Learn more about Allianz Commercial by clicking here. Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email <a href="mailto:agcsglobalcareers@allianz.com" target="_blank">agcsglobalcareers@allianz.com</a> Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. #LI-Hybrid#LI-AW1

Claims Handler Aviation

Customer Care Specialist, Air Logisitcs - Aerospace | United Kingdom | JR2503_0025 Are you looking for an interesting new challenge? YOUR ROLE The Customer Care Specialist will be part of our growing Aerospace team in Heathrow responsible for direct interaction with our customers proactive customer service, problem-solving, interaction with our sales colleagues and equally as important, ensuring that our colleagues have all of the necessary information to be able to execute on our customer behalf. YOUR RESPONSIBILITIES <ul><li>Proactively advise and consult customers to ensure their satisfaction while addressing concerns before they arise.</li><li>Track customer shipments, provide proactive updates, and collaborate with stakeholders to prevent complaints and resolve issues efficiently.</li><li>Document and investigate deviations, conduct root cause analysis, and ensure compliance with company, industry, and legal standards, including preparation for audits.</li><li>Develop and onboard new customers, expand existing business lanes, and manage inquiries, quotations, and up-selling opportunities within corporate pricing guidelines.</li><li>Utilize Business Process Automation (BPA) tools, integrate customer requirements into systems, generate reports, conduct performance analysis, and manage claims from reporting to closure.</li><li>Maintain strong communication with Operational and Revenue Care Centres, act as the main contact for services, handle complaint calls, escalate unresolved issues, and exchange knowledge with sales and account management teams.</li></ul>YOUR SKILLS AND EXPERIENCES <ul><li>Experience in freight forwarding or transport planning with a focus on airfreight, along with strong proficiency in MS Office, especially Excel.</li><li>Ability to understand and implement new processes, adapt to change, embrace new technologies, and demonstrate a change management mindset.</li><li>Strong customer service orientation with excellent communication skills, an approachable nature, and the ability to handle conflict resolution effectively.</li><li>Strong problem-solving skills, the ability to work independently and as part of a team, and perseverance in overcoming challenges.</li><li>Excellent time management with the ability to prioritize tasks, meet deadlines, and ensure adherence to confidentiality and compliance regulations.</li></ul>GOOD REASON TO JOIN If you would like to become a valued member of our team, we will make sure that you are rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition, and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation. ABOUT KUEHNE+NAGEL With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies. CONTACT Sanchi Bhatnagar <a href="mailto:sanchi.bhatnagar@kuehne-nagel.com" target="_blank">sanchi.bhatnagar@kuehne-nagel.com</a>/ (030) 4036371610

Customer Care Specialist, Air Logisitcs - Aerospace

Join Us in Redefining Air Travel! Are you ready to take the helm of transformation in the airline industry? We are on the lookout for an Airline Transformation Visionary-a bold leader who thrives in dynamic environments and possesses a deep understanding of aviation challenges and opportunities. In this unique role, you will spearhead our transformation initiatives, fostering a culture of agility and resilience while driving innovative solutions that reshape the future of air travel. What You'll Do: <ul><li>Lead with Purpose: Craft and execute a groundbreaking transformation strategy that not only aligns with our organizational vision but also revolutionizes operational efficiency and customer engagement.</li><li>Modern Airline Retailing Transformation: Lead the airline's shift from traditional distribution models to a modern, customer-centric, digital-first retailing approach. Help airlines adopt new retailing capabilities, technologies, and standards, ensuring alignment with industry initiatives like IATA's Modern Airline Retailing (MAR) and New Distribution Capability (NDC).</li><li>Challenge the Status Quo: Conduct cutting-edge analyses of industry trends, customer insights, and competitive landscapes to uncover transformative opportunities that propel us ahead of the curve.</li><li>Champion Change: Drive robust change management initiatives, ensuring seamless adoption of new practices and technologies while inspiring teams to embrace agility and adaptability.</li><li>Project Pioneer: Oversee high-impact transformation projects from conception to execution, delivering results that exceed expectations and set new standards for the industry.</li><li>Engage Stakeholders: Build strong relationships with executive leadership, department heads, and external partners, fostering collaboration and shared ownership of transformation efforts.</li><li>Implement Industry Standards: Work with IATA standards like NDC, ONE Order, and Offers/Orders. Collaborate with technology vendors to integrate new systems and ensure compliance with modern retailing practices.</li><li>Customer-Centric Product Development: Design and launch dynamic pricing, ancillaries, bundles, and create a seamless customer experience across channels (mobile, web, agents).</li><li>Measure Success: Develop and track key performance indicators (KPIs) that gauge the impact of transformation initiatives, using data-driven insights to refine strategies and drive continuous improvement.</li><li>Data &amp; Analytics: Leverage data to personalize offers and optimize conversion rates, enhancing overall customer satisfaction.</li></ul>Who You Are: <ul><li>A strong advisor within the Airlines with strong management skills as well as dealing with complex scenarios and navigating ambiguities</li><li>Trailblazer: You possess a Bachelor's degree in Business, Aviation Management, or a related field. A Master's degree is a plus, but your passion for transformation is what truly sets you apart.</li><li>Experienced Leader: With a minimum of 10 years in the airline industry, you have a proven track record of spearheading successful transformation initiatives that challenge conventional norms.</li><li>Agile Advocate: You are well-versed in agile methodologies and thrive in fast-paced environments, demonstrating exceptional analytical, problem-solving, and project management skills.</li><li>Influential Communicator: Your strong leadership presence and interpersonal skills enable you to inspire and mobilize teams, driving them toward a shared vision of excellence.</li><li>Forward Thinker: You have a deep understanding of airline operations, customer experience, and emerging technologies, positioning you as a thought leader in the industry.</li><li>Background Needed: Experience in the airline industry (commercial, IT, distribution), familiarity with airline systems (GDS, PSS, NDC APIs), strong stakeholder and project management skills, and a passion for digital transformation and customer experience.</li></ul>Why Fly with Us? Joinour passionate team dedicated to transforming air travel as we know it. We offer competitive compensation, comprehensive benefits, and the chance to leave your mark on the future of aviation. If you are a visionary leader ready to embrace challenges and drive meaningful change, we want to hear from you!

Airlines Transformation Specialist

Company Description Join Today and Build a Better Tomorrow! At Securitas we are united by our purpose of helping make your world a safer place, we are committed to ethics, sustainability, and compliance, our core values - Integrity, Vigilance and Helpfulness .We have created a culture where our people are empowered to be the best they can be. We believe in celebrating our differences and creating a supportive environment where all voices are heard. Our colleagues are empowered to think big, fail fast and push the boundaries of innovation. As a purpose-led organisation, we aspire to make a difference every day - and we're looking for the best and brightest to join our team. Career opportunities to fuel your future, together we can invest in your professional and personal growth. No matter where you are in your career, there are many training and development opportunities. Your career is in your hands, and we will help you maximize your potential! We are always looking to grow too! That why we have been accredited as a Top Employer 5 years in a row. Join our team and use your talent and passion to help build a safer, healthier, and more efficient world. Job Description As a Cargo Screener at Securitas, you are a key part of the Aviation security operation, using x-ray machines, you will be conducting screening and security checks for prohibited items in cargo to be transported, recording and escalating any issues of concern. Specific duties will include: <ul><li>Required to perform various tasks such as: operation of x-ray machines, physical inspection of cargo and lifting and carrying freight.</li><li>Responsible for using x-ray machines to identify dangerous objects in cargo and preventing those objects from being transported onto the aircraft.</li><li>Maintain focus and awareness within a demanding environment, which includes distractions from within the airport environment.</li><li>Make effective decisions depending on situation</li><li>Flexible to work various shift lengths dependent on the volume of cargo </li></ul>Additional Information: <ul><li>You will be required to attend a mandatory 3.5 week training course in Israel where you will receive indepth knowledge to provide you with the skills to operate as a Specialist Security Agent.</li><li>Opportunities to progress through further training.</li><li>Requirement of 37.5 hours per week with an opportunity for overtime if available.</li><li>Monthly travel &amp; meal allowance provided</li><li>Enhanced pension and medical insurance </li><li>25 days annual leave plus bank holidays</li><li>Bank holidays paid at double time &amp; Overtime paid at time and a half.</li><li>Uniform provided</li></ul>Qualifications <ul><li>Full 5 Year Checkable Employment &amp; Education History</li><li>Valid Passport Permitting Entrance to Israel</li><li>Right to Work in the UK </li><li>Excellent Interpersonal and Communication Skills - the ability to listen and provide clear and concise instructions</li><li>Demonstrate a High Level of Integrity whilst dealing with sensitive situations</li><li>Ability to follow instructions, procedures and work flow in a disciplined environment</li><li>Able to work within a team and to act on own initiative when required</li><li>Possess a positive and flexible attitude to all aspects of work</li><li>Professional Approach</li><li>Attention to Detail</li><li>Local to London Heathrow Airport</li></ul>Additional Information It's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals. Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at <a href="mailto:Recruitmentenquiries@Securitas.uk.com" target="_blank">Recruitmentenquiries@Securitas.uk.com</a>. Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. What You Can Expect Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email. Diversity &amp; Inclusion: Be Yourself at Securitas We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on: <ul><li>Career Growth: Clear pathways from apprenticeships to leadership programs.</li><li>Inclusive Leadership: A culture of respect, transparency, and collaboration.</li><li>Fair Pay &amp; Benefits: Competitive, equitable compensation and benefits.</li></ul>Our Commitment to You We support our workforce through initiatives such as: <ul><li>Employee Networks - Safe spaces to connect and influence policies for change.</li><li>Race at Work Charter &amp; Armed Forces Covenant - Supporting equality and inclusion.</li><li>Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.</li><li>Health &amp; Well-being Programs - Mental health support and workplace wellness.</li><li>Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.</li></ul>We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more! Take the Next Step Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!

Specialist Aviation Cargo Screener

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Start here. Grow here. Are you ready to work with a team of talented engineers and shape the future of Aviation? Aviation is one of the key focus sectors at AECOM, a business sector which sits within our number-one-rated global transportation engineering consultancy. Whilst we are already the number one aviation engineering consultancy by revenue globally, we see significant future growth potential as the sector recovers from the downturn induced by the Covid 19 outbreak. Our clients are beginning to re-invest in their assets, to ensure they are in the right condition, but also to ensure their capacity needs of the future. Aviation Infrastructure is also expected to grow as a business Traditionally our UK Aviation business has been UK centric, focused on supporting our clients with airfield and civil infrastructure engineering services. Our future growth strategy seeks to diversify the range of services we offer to our clients and the regions where we work. Aviation Infrastructure is at the core of our business and is anticipated to continue to provide many of our opportunities and revenue. We are currently looking for an AGL Associate Director / Technical Director, to help grow the project pipeline, lead and expand the team. In this role, you will develop winning proposals, provide technical oversight and guidance on design and project manage on a range of aviation electrical projects across the UK and Internationally with a strong focus on delivering modern, future focussed aviation systems and services in a sustainable manner with a view on carbon footprint reduction to our airport clients . Open to locations across the UK. Current &amp; Upcoming Projects: <ul><li>A wide range of airfield upgrades and rehabilitation projects both in civil and military markets.</li><li>Recent major bid successes on overseas airports</li><li>Continued work with our established client based both in the UK&amp;I and internationally.</li><li>A regular programme of airfield asset inspections, both at home and overseas.</li></ul>Here's what you'll do: <ul><li>Deliver: Work within the existing AGL team, which forms part of the broader Aviation civil infrastructure team to oversee AGL projects within Civil and Military airfields in the UK&amp;I and overseas. Working as part of the broader aviation team to manage existing and foster new clients, grow the project pipeline and expand the team.</li></ul><ul><li>Oversee: Be directly involved in the delivery of AGL projects through technical guidance and project oversight, delivering design elements directly and providing client stakeholder engagement and technical assurance.</li></ul><ul><li>Provide Expertise: Offer technical knowledge and support to the design team and our clients on all aspects of multi-disciplinary projects, from conceptual phases, through design and construction, in to handover to operations.</li></ul><ul><li>Ensure Quality: A large part of the role will require a keen eye for detail in reviewing and approving design team outputs and the ability to be able to fully interpret and correctly apply the various aviation standards, such ICAO, EASA, CAA, FAA and Military Regulatory Articles.</li></ul><ul><li>Collaborate: Working within a team of multi-disciplinary engineers and across the wider AECOM structure to deliver integrated, efficient and effective design solutions and build enduring relationships with our technical teams and Clients as trusted advisors.</li></ul>Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major projects in Aviation. And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Qualifications Ready to push the limits of what's possible? Here's what we're looking for: <ul><li>Technical Experience:Demonstrable specific experience in delivery of AGL and electrical design within an airport environment, airfield operations, airport engineering and the airport-specific construction sector at a senior professional level. </li><li>Project Management and Delivery: Previous experience of leading and working within AGL teams participating in multi-disciplinary project teams and delivering projects to the required technical and quality standards, managing resource inputs, programmes and budgets</li><li>Detailed working knowledge of the aviation AGL marketplace, with a comprehensive network of contacts including AGL lighting suppliers, control systems specialists, High Mast Lighting and electrical substations.</li><li>Strong practical understanding of airports and the aviation industry, including best practices and emerging technologies</li><li>Substantial diverse experience of working in the AGL sector as a consultant delivering projects and having directly dealt with clients in the UK and Europe</li></ul>We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at <a href="mailto:ReasonableAccommodations@aecom.com" target="_blank">ReasonableAccommodations@aecom.com</a> At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address <a href="mailto:ReasonableAccommodations@aecom.com" target="_blank">ReasonableAccommodations@aecom.com</a> if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

AGL Associate Director - Aviation

Role: Aerospace and Defence Management Consulting Manager Location: London, Manchester, Newcastle Mobility: Up to 100% Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Our Team The Aerospace and Defence industry is being hit by disruption on multiple fronts. At the same time, it's experiencing tremendous growth in all segments. To compete and win in this environment, companies are beginning to strategically transform components of their business to successfully address disruptive forces and capture new growth. The current context of change is driven by external events, powerful market forces and emerging technologies. Accenture are at the forefront of this change, helping the world's largest Aerospace and Defence companies achieve sustainable and profitable growth by transforming their businesses to become more agile, innovative, operationally efficient, data-driven, and secure. We help our clients deliver lasting impact by driving excellence from strategy development through to implementation. At Accenture, our purpose is to deliver on the promise of technology and human ingenuity. As we are experiencing unprecedented growth, we are looking for exceptional individuals to join our team of passionate Aerospace and Defence consulting practitioners. As part of this team, you will learn, grow, and advance in an innovative culture that thrives on shared success, diverse ways of thinking, and enables boundaryless opportunities that can drive your career in new and exciting ways. You will have an opportunity to make an impact on operations, programmes and strategies that are crucial to the UK's Commercial and Defence Aerospace industry. In our team, you will gain exposure to: <ul><li>The most strategic challenges and opportunities that occupy the minds of industry leaders</li><li>Cutting edge research and thought leadership that is defining the future of the industry</li><li>Structured problem-solving techniques to enable our clients to transform their businesses</li><li>A global Aerospace and Defence network of highly skilled, geographically and culturally diverse people</li><li>A world-class training curriculum that helps you continuously upskill yourself as the world changes</li><li>A culture that encourages innovation, collaboration, enterprise, and a lot of fun!</li></ul>As an Aerospace and Defence Management Consulting Manager you will: <ul><li>Lead focused project teams across a range of A&amp;D clients &amp; problems</li><li>Take ownership of framing the problem, structuring the analysis approach, and lead the execution</li><li>Coach and develop members of the team to deliver excellence</li><li>Structure and communicate outcomes to client management teams</li><li>Work alongside client teams to help them implement the recommendations to deliver value</li></ul>We are looking for you if you have: <ul><li>6-8 years' relevant experience in the Aerospace and Defence industry. With prior consulting experience or experience leading transformation and change initiatives</li><li>Bachelor's degree with a strong academic record, or equivalent experience. An advanced degree or MBA is a plus but not essential</li><li>Strong functional knowledge in one or more of the following areas - Supply Chain, Operational Improvement, Manufacturing, Quality Management, Sourcing and Procurement, Digital Engineering, Complex programme delivery</li><li>Exceptional creative problem solving and analytical skills</li><li>Team leadership experience</li><li>Effective communication skills, both written and oral. Fluency in English</li><li>A passion for Aerospace &amp; Defence, technology and innovation</li></ul>To apply for this role, you must hold or be eligible for UK security clearance. As such you must have lived in the UK for the past five years without an absence from the country of greater than 30 days at a time. More information about the requirements can be found here: United Kingdom Security Vetting: Applicant - GOV.UK What's in it for you At Accenture, in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days of vacation per year, access to app-based fitness classes and discounts on range of gyms, private medical insurance and three days leave per year for charitable work of your choice! We strive to help our people create the right work-life balance that allows them to realise their full potential. Please speak to your recruiter about the working pattern that works best for you. Location: Your home office can be in London, Manchester or Newcastle. This role is client-facing and will therefore involve travel, working in other parts of the UK. Closing Date for Applications 31/08/2025 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change. Visit us at <a href="http://www.accenture.com" target="_blank">www.accenture.com</a> Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Aerospace and Defence - Management Consulting Manager

Lead Planner - Airspace Modernisation (Known internally as Airspace Modernisation Lead) Salary Range : Min £50,477 to Max £67,303 per annum, depending on experience, plus a market related supplement. Contract Type: Permanent Full Time Security Level: BPSS Visa Restrictions: This position does not (currently) offer visa sponsorship. Location: Gatwick / Hybrid: Whilst, we embrace hybrid working, there will be an expectation to attend the office weekly, at least 1 day a week, but is subject to business needs and change. Closing Date: 27th April 2025 Interview Date: Early to Mid-May - In person at Aviation House, Gatwick/Crawley We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment. The Role Do you have background in strategic/operational planning, Air Traffic Management (ATM) or any other complex transport related industry? Working with a broad range of stakeholders, you will ensure that the national airspace modernisation strategy (AMS) delivers its goals for the total modernisation of UK airspace by 2040. This role is at the heart of the UK's future airspace aspirations, and you will work with ground-breaking technology and strategic concepts. You will partner internationally to share best practice and will help shape and influence the national ATM system for generations to come. Key Role Accountabilities: The primary focus of the role will be the development and evolution of the UK Airspace Modernisation Strategy (AMS), supporting the integration of new users and the enhancement of the national ATM system through innovation. <ul> <li>Influencing at the international level to encourage and ensure UK AMS and alignment with the Global Air Navigation Plan (GANP).</li> <li>Development and authoring of AMS related plans and guidance, including but not limited to CAP1711, CAP1711a and CAP1711b.</li> <li>Ensure the programme of airspace modernisation is supported by National and International policy.</li> <li>Coordinating, cohering and collaborating with the Airspace Modernisation Delivery Teams; both CAA internal Teams and external industry Teams (such as NERL and MoD).</li> <li>Support to industry and other stakeholders in communicating AMS intent.</li> <li>Advice to the CAA senior leadership on Airspace Modernisation Fund (ASF) activities.</li> <li>Providing ongoing SME Airspace and ATC technical advice and guidance to the CAA for both Sandbox and other developing innovation projects pertinent to the AMS. </li></ul><ul> <li>Understand and track European and Global airspace modernisation intent and facilitate updates where necessary to the UK AMS through advising SLT revised UK AMS strategic intent.</li></ul><ul> <li>Ensure Strategic coherence of UK AMS Delivery plans with the wider AMS intent through attendance of a range of boards, working groups and forums.</li></ul>ABOUT YOU You will confidently engage with internal and external stakeholders to ensure airspace modernisation plans are coherently developed, managed and understood. Ideally, you will have knowledge of the CAA and UK aviation industry supported by an understanding of key legislative factors influencing and determining the CAA's role as an airspace regulator e.g. the Civil Aviation Act, Air Navigation Order, Rules of the Air Regulations and the appropriate MoD Publications. Essential <ul> <li>Understand Airspace Modernisation, its related aims and objectives along with its concepts, and potential issues.</li> <li>Working knowledge and understanding of the airspace change framework, national legislation and implications for airspace users.</li> <li>Knowledge of the CAA, its structure and its working practices and procedures.</li> <li>Proven experience at developing strategic or operational plans and the production of multifaceted strategy documents.</li> <li>Able to develop novel solutions, based on expert knowledge and detailed understanding of ATM and aviation law principles.</li> <li>Understand and a knowledge of National reporting responsibilities into bodies such as ICAO, Eurocontrol. </li> <li>Confidently able to communicate at all levels, whilst able to effectively collaborate, negotiate and influence at all levels internally, with industry, and with national and international stakeholders </li> <li>Able to comfortably work with a multi skilled team, yet equally confident to work alone, demonstrating effective time management, and pro-actively work with often tight delivery deadlines.</li> <li>Working knowledge and confident use of the MS Office suite.</li></ul>Desirable <ul> <li>Working knowledge of the ICAO, EASA and other international institutions which may impact UK airspace modernisation.</li> <li>Awareness of the environmental impact of aviation, and of existing and developing strategies and actions to mitigate these.</li></ul>Additional Information For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance. BPSS - To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken. For more information on BPSS clearance please visit - BPSS clearance The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest. Relocation &amp; Property The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years' time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028 Inclusive Recruitment We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone. If you require an adjustment for any reason, please let us know. Working With Us We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us. We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more! Our Values Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone - For more information please Click Here We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. No recruitment agencies please.

Lead Planner Airspace Modernisation

Job Description Are you passionate about creating a safe and efficient airside environment? As the Airside Ground Handling and Service Providers Engagement Manager, you will play a pivotal role in our cultural improvement programme, ensuring a safe and efficient airside for all. This role offers the unique opportunity to lead an established team and shape the future of airside operations at Heathrow. Responsibilities <ul><li>Be at the forefront of our efforts to enhance the safety and efficiency of airside operations. </li><li>Working with a wide range of stakeholders, including airside partners, regulatory bodies, and internal teams. </li><li>Lead and inspire an established team dedicated to performance, continuous improvement and operational excellence. </li><li>Advocates for and ensures airside partners are consulted and their needs considered during operational change programmes, such as the design and delivery of a future Target Operating Model and the implementation of new ground handling regulations.</li><li>Manages all airside safety promotions campaigns, including the Airside Safety weeks. </li><li>Shaping the future of airside operations through innovative programmes and collaborative efforts. </li></ul>Qualifications <ul><li>We are looking to strengthen our team with expertise in communication and engagement, particularly in joint problem-solving scenarios. </li><li>A deep understanding of the factors that influence the culture of airside operators and licence holders. </li><li>Knowledge of the regulatory matters that drive performance and operations. </li><li>Demonstrable evidence of active performance management of suppliers to lead to business wide improvement. </li><li>Previous experience in project management and systematic delivery. </li></ul>Ideally, you will also have: <ul><li>Proven experience in delivering a culture change programme. </li><li>Qualification or background in behavioural science. </li></ul>About Us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. About the Team There's nothing quite like the buzz you'll feel when you're playing a crucial role at the heart of one of the busiest airports in the world. With more than 1,000 arriving and departing flights on a normal day, the Airside and Airspace Operations team works with customers and suppliers to ensure the safe, efficient and effective operation of the airfield and aircraft. Every day, you'll discover a world of fresh possibilities, when every decision taken has a real impact on the way our whole airport operates. You'll join a high-performing team with a wide range of skills and a shared passion to make every journey better. You'll be part of a team that not only delivers a safe and efficient operation every day but is also at the cutting edge of innovation, crafting and delivering new technology and infrastructure. Whether your role is to improve process efficiency, monitor aircraft movements or oversee safety measures, you'll be vital to the continuing smooth running of our airport.

Airside Ground Handling and Service Providers Engagement Manager

Are you a Deputy Chief Pilot looking for a new exciting opportunity within the Aviation? Join Starspeed! Starspeed is considered as one of the most highly regarded corporate and VIP helicopter management, charter and training companies in Europe. We are a growing company where you can look forward to a successful career in a supportive environment. The company manages many varied and interesting projects, including Polar Expedition Cruises and a scheduled airline service. The Role We are currently looking for a Deputy Chief Pilot who will support the Chief Pilot for all matter affecting Flight Operations, with specific concern for the safe execution of those operations. <ol><li>Policy Implementation: Enforcing company operations policy as defined by the Accountable Manager.</li><li>Safety and Efficiency: Ensuring flight safety, operational efficiency, aircrew discipline, and currency checks are maintained.</li><li>Compliance: Ensuring each flight adheres to the operations manual and legislation and maintaining and amending various flight-related documents, including aircraft flight manuals, air pilot information, NOTAMs, information circulars, regulations, maps, charts, and flight guides.</li><li>Document Validation: Verifying the validity of essential documents for each flight, such as airworthiness certificates, registration, radio licenses, insurance, customs forms, and fuel carnets.</li><li>Aircrew Management: Selecting and appointing aircrew, managing their records, and overseeing their inductions, conversions, training, and testing.</li><li>Manuals and Instructions: Producing, revising, and amending the company operations manual, flying staff instructions, and administrative notices.</li><li>Licensing and Scheduling: Recording aircrew license details, scheduling and rostering aircrew in accordance with regulations, and managing flight time limitations.</li><li>Record Maintenance: Keeping records of aircrew duties and flight times and monitoring post-flight documentation.</li><li>Reporting and Liaison: Processing discretion reports, liaising with authorities on flight safety matters, and operating the Mandatory Occurrence Reporting Scheme (MORS).</li><li>Airworthiness and Operational Data: Collaborating on airworthiness matters and preparing operational data such as aerodrome minima, performance data, loading instructions, flight plans, and checklists.</li></ol> About you • Rotary Type Rating is essential (B429, EC135, H145, and or S76 desirable). • Minimum 2000 Hours PIC, with previous experience as a Lead Pilot or Senior Pilot. . UK CAA licence essential. • Have effective communication &amp; time management skills. • Excellent in problem solving and decision making. . Good IT skills. If you want to join a great team, send your CV at <a href="mailto:employment@starspeed.co.uk" target="_blank">employment@starspeed.co.uk</a>.

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