Job Description
Heathrow Airport plays a vital role in connecting Britain to the world and a major role in the UK economy, wider society and our local communities. As one of the largest regulated businesses in the world, we navigate a complex strategic landscape to deliver for all our customers in a competitive travel, aviation and airport market.
Our vision is to be an extraordinary airport, fit for the future.
The purpose of the Aviation Team is to maintain Heathrow's global competitiveness - working with airlines to strengthen the hub status and connectivity of the airport This is done through developing our long-term strategy, ensuring the voice of the customer is represented in decision making, and supporting the wider team to develop and maintain successful relationships with airline customers.
The Senior Aviation Strategy Manager supports the Head of Aviation Strategy to set the strategic direction for Heathrow's Aviation team. The role works in close collaboration with aviation business development, account management, pricing and cargo experts as well as colleagues in central strategy and regulation to create winning strategies to maintain Heathrow's global competitiveness and grow revenue.
Responsibilities
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.
We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.
Heathrow Airport plays a vital role in connecting Britain to the world and a major role in the UK economy, wider society and our local communities. As one of the largest regulated businesses in the world, we navigate a complex strategic landscape to deliver for all our customers in a competitive travel, aviation and airport market.
Our vision is to be an extraordinary airport, fit for the future.
The purpose of the Aviation Team is to maintain Heathrow's global competitiveness - working with airlines to strengthen the hub status and connectivity of the airport This is done through developing our long-term strategy, ensuring the voice of the customer is represented in decision making, and supporting the wider team to develop and maintain successful relationships with airline customers.
The Senior Aviation Strategy Manager supports the Head of Aviation Strategy to set the strategic direction for Heathrow's Aviation team. The role works in close collaboration with aviation business development, account management, pricing and cargo experts as well as colleagues in central strategy and regulation to create winning strategies to maintain Heathrow's global competitiveness and grow revenue.
Responsibilities
- Developing the holistic Aviation strategy to maintain Heathrow's global competitiveness and further refine strategies across pricing, network, cargo, and account management.
- Lead planning activity to translate strategic intent into executable plans for the Aviation team, working closely with the wider Aviation Team and supporting in course correcting and refining strategies.
- Support strategic thinking around long term strategy and ensure Aviation agenda and airline views are represented in Expansion plans.
- Support in developing high quality materials to be shared with airlines to support strategic conversations
- Produce exec ready content that cuts through complexity to cleanly and persuasively articulate strategic direction and path to value.
- Ensure account management teams are equipped with high quality strategic content for customer engagement.
- Experience in developing, communicating, and implementing impactful strategy.
- Previous experience in the aviation industry.
- Articulate with excellent writing, presentation, and data visualisation skills.
- Excellent communicator, able to cut through complexity and tell the story behind the numbers, using data to drive decision making and make compelling arguments.
- Understanding of economic regulation / regulated environments.
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport.
We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.