Key Account Manager - Airline
Trip.com Travel Singapore Pte
Dubai - United Arab Emirates
Published 3 weeks ago
Airline
Permanent
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction
Due to continued business growth and expansion in the Middle East, Trip.com Group has an exciting opportunity for a dynamic and commercially astute Key Account Manager to join our flight commercial team in Dubai. Reporting to the Airline Director , you will be responsible for developing and implementing the airline commercial strategy to drive flight segment growth and increase market share across the Middle East.
In this Role, you'll get to:
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction
Due to continued business growth and expansion in the Middle East, Trip.com Group has an exciting opportunity for a dynamic and commercially astute Key Account Manager to join our flight commercial team in Dubai. Reporting to the Airline Director , you will be responsible for developing and implementing the airline commercial strategy to drive flight segment growth and increase market share across the Middle East.
In this Role, you'll get to:
- Manage and negotiate a range of global, regional, and local commercial agreements with key airline partners, with responsibility for implementing initiatives and strategies to drive commercial effectiveness.
- Build and maintain strong collaborative relationships with stakeholders and potential business partners, including representing Trip.com at airline and industry events in the Middle East.
- Analyse complex data and use insights to drive revenue-generating and market share-shifting actions for the flights line of business.
- Provide analysis of the competitive environment and identify proactive sales and commercial initiatives accordingly.
- Establish effective networking partnerships with both new and existing contacts to support the development and implementation of innovative commercial business opportunities.
- Collaborate with various internal stakeholders, including but not limited to Marketing, Flight Product, Revenue Management, and Operational teams in both Shanghai and across the APAC region.
- Bachelor's degree or above, with a minimum of 6+ years of senior commercial experience within an airline, agency, or GDS background.
- Strong communication and interpersonal skills, with an aptitude for building relationships with professionals at all organizational levels, including CxOs.
- Proven track record and expertise in handling complex data and using Business Intelligence visualization tools.
- Deep understanding of the online travel market and the primary sales channels operating within this environment.
- Experience developing and implementing initiatives to drive performance with key airline partners.
- Cross-functional experience across product marketing, product development, and project management.
- Results-oriented and experienced in working to strict deadlines.
- A team player who thrives in a fast-paced environment and can initiate and contribute new, unique ideas.
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!