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Overview Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military sites, high-threat facilities, and checkpoints. Our cutting-edge X-ray systems-ranging from low to high energy and including multi-technology configurations-help combat terrorism, drug smuggling, illegal immigration, and trade fraud. This role would suiit an ex airport security officer who has worked with Xray scanning equipment. Role Overview We are currently seeking a proactive Image Lead Technician to oversee and coordinate our X-ray screening and image capture operations. This is a hands-on leadership role focused on ensuring the accuracy, security, and compliance of all image capture activities. Responsibilities <ul><li>Lead daily operations of the image capture team, ensuring efficient and compliant screening of trays, bags, pallets, and other items.</li><li>Operate and oversee standard and CT X-ray machines (2D and 3D), ensuring optimal performance and safety.</li><li>Develop and maintain Standard Operating Procedures (SOPs) for image capture, cataloguing, extraction, and upload.</li><li>Ensure all images are accurately indexed, named, and stored in line with digital asset management protocols.</li><li>Manage and audit dangerous goods inventories, ensuring secure access and regulatory compliance.</li><li>Implement quality assurance processes for image capture, data entry, and indexing.</li><li>Collaborate with IT and software teams to integrate image data into relevant platforms.</li><li>Coordinate access to screening equipment to minimize downtime and maximize efficiency.</li><li>Train and mentor staff on screening procedures, data handling, and security protocols.</li><li>Conduct audits and prepare reports for internal and external stakeholders.</li><li>Work closely with compliance, security, and logistics teams to ensure regulatory alignment.</li><li>Lead incident response and troubleshooting related to equipment or data anomalies.</li><li>Drive continuous improvement initiatives across image capture workflows.</li><li>Travel to customer sites as needed to support bespoke image capture requirements.</li></ul>Qualifications <ul><li>Experience operating and managing X-ray screening systems, including CT scanners, in regulated environments (e.g., airports, customs, secure logistics).</li><li>Proven leadership experience in technical or operational roles.</li><li>Strong knowledge of digital imaging workflows, data extraction, and cataloguing.</li><li>High proficiency in data entry systems and digital storage protocols.</li><li>Excellent attention to detail and commitment to quality assurance.</li><li>Ability to lift and manage items up to 25kg (with appropriate equipment).</li><li>Strong communication and stakeholder management skills.</li><li>Clean driving license.</li><li>Eligibility for security clearance may be required.</li></ul>

Lead Image Technician - (Ex Airport Security Officer Scanner)

Overview Job Title: Ramp Agent Company: Swissport Location: Luton Airport Contract Type: Part Time. Permanent Hours: 20 hours per week, between Monday - Sunday (shift work) Salary: £12.41 per hour About the Company: Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide. About the Role: In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo. Responsibilities Key Responsibilities: <ul><li>Safely and efficiently load and unload baggage, cargo, and mail from aircraft.</li><li>Marshal aircraft to and from gates, ensuring safe and precise positioning.</li><li>Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.</li><li>Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.</li><li>Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.</li><li>Provide exceptional customer service to passengers and airline partners.</li></ul>Qualifications Qualifications: <ul><li>Previous experience in a similar role is preferred but not required.</li><li>Ability to work in a fast-paced and physically demanding environment.</li><li>Excellent communication and teamwork skills.</li><li>Flexibility to work a variety of shifts, including weekends, evenings, and holidays.</li><li>Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check</li></ul>Benefits: <ul><li>Access to Employee Assistance Programme and wellness initiatives.</li><li>Comprehensive training and development programmes.</li><li>Free onsite parking whilst at work</li><li>Employee discounts on travel and retail products.</li><li>Retirement savings plan with employer contributions.</li><li>Career advancement opportunities within the aviation industry.</li></ul>Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry! Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Airside Ramp Agent - PART TIME - Luton Airport

Job Overview <ul> <li>Work type: Full-Time (Permanent)</li> <li>Location: Melbourne</li> <li>Job type: Ground Operations</li> <li>Applications close: 10 Oct 2025 AUS Eastern Daylight Time</li> </ul>Airport Operations Support Manager- Ramp (Melbourne) Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions. What you'll be doing: As the Operations Support Manager - Ramp, you'll play a key role in driving the performance of our domestic and international ramp operations. Working closely with the Airport Manager and Ramp Duty Leaders, you'll lead initiatives that enhance safety, efficiency, and customer experience across the board. You'll collaborate with internal teams and external partners to uphold the highest operational standards while supporting Virgin Australia's transformation strategy. Together with the Airport Operations Support Manager - Customer, you'll champion a unified "one team" approach across both above and below wing operations. A core part of your role will be owning and developing the Relief Ramp Duty Leader program, ensuring a strong succession pipeline and empowering future leaders within the ramp team. You'll be great in this role if you: <ul><li>Have a valid driver's licence</li><li>Can get the clearances you need (ASIC and ADA Level 2/3)</li><li>Know your way around airport operations</li><li>Are great at connecting with leaders and getting them on board</li><li>Can read the room and respond in a way that brings out the best in people</li><li>Love leading big, diverse teams and making a real impact on the customer experience</li><li>Build strong relationships and know how to keep stakeholders engaged</li><li>Have a qualification in aviation or something similar (bonus points)</li><li>Have ramp experience with an airline (even better)</li><li>Understand how business works and make smart decisions (nice to have)</li><li>Know how to get projects over the line and manage change smoothly (also nice to have)</li></ul>What you'll get from us: We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): <ul><li>Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)</li><li>Discounts on travel insurance, car hire, accommodation and experiences worldwide</li><li>Discounted Virgin Australia Lounge membership</li><li>Hospitality, retail, technology, beauty services and wellness discounts</li><li>Wellness support, including the Converge digital wellbeing platform</li><li>A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial</li><li>Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you</li></ul>Equality rules: We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family. Ready to apply? We're ready to hear from you. Apply now.

Airport Operations Support Manager- Ramp (Melbourne)

As a Flight Co-ordinator you will be responsible for the accurate, timely, and secure delivery of inflight catering services to aircraft. This role serves as the key liaison between Newrest and airline staff, ensuring that all food, beverages, equipment, and special meal requests are handed over according to airline specifications and within tight operational timelines. You will play a critical role in maintaining service quality, compliance with aviation safety, hygiene standards and supporting a seamless inflight experience for airline passengers and crew. Hours: 40 hours - Rotating Shift (3.00 starts and finish up to 21.30 ) Per Hour: £15.21 per hour Location: Crawley - Gatwick Contract Type: Full time - Permanent Benefits <ul><li>Free meals.</li><li>On-site parking.</li><li>Full training and uniform.</li><li>Employee Assistance Program.</li><li>Free online health and wellbeing support.</li><li>Pensions and Income Protection Schemes.</li><li>Year-round access to virtual GP Service.</li><li>Employee Discounts (also open to friends and family).</li><li>28 days holiday (inclusive of UK Bank Holidays), increasing with length of service.</li></ul>

Flight Co-ordinator

Who we are ; We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, British Airways Holidays and The Wine Flyer. Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in. The opportunity As part of the Airline Loyalty Operations Team, you'll play a key role in ensuring a seamless awarding experience for our airline programmes. You'll support the management, testing, and implementation of new airline partnerships across our OpCos. This is an exciting area of the business dedicated to delivering solutions that enhance airline accruals and contribute to our issuance targets. What you'll get up to ; <ul><li>Work closely with multiple teams across the business including Finance, Data, Proposition, Delivery Office and Currency teams to successfully enable changes to accrual and redemptions.</li><li>Build strong relationships with our airline partners, acting as a key contact for queries related to award processes and campaign management.</li><li>Support the end to end set up of propositions within CLM (Customer Loyalty Management), including tier management, air issuance, and redemption rates - from ideation right through to delivery.</li><li>Support the onboarding of new airlines and codeshare partners into the IAGL systems.</li><li>Test new functionality and updates related to air partner accrual changes</li><li>Focus on areas where largest value creation is possible driving an increase in performance and issuance.</li><li>Develop close partnerships with our OpCo loyalty teams to ensure deliverables and campaigns are prioritised and executed correctly.</li><li>Establish a strong working knowledge on airline propositions and the technical requirements for each of them.</li><li>Work closely with the Airline Partnership team to enable any changes driven from contractual changes.</li></ul>What we need from you ; <ul><li>Experience in understanding how commercial airline ticketing and selling works, including codeshare operations and PNR servicing is also preferential.</li><li>Proactive in identifying opportunities to reduce airline accrual failures using data which you'll then need to deliver solutions for.</li><li>Ability to understand and work within contractual commitments and partnership frameworks.</li><li>Skilled in Jira for project management and workflow tracking.</li><li>Experience in testing with the ability to design and write your own test scripts.</li><li>Strong stakeholder management and communication skills.</li><li>Highly organised and able to balance priorities and meet deadlines effectively.</li></ul>In return you'll get perks that take you places: ️ <ul><li>Access to non-contractual Annual Bookable Travel Concessions for you and up to 3 nominees</li><li>Unlimited standby and premium standby fares for you and your nominees on the full British Airways network and numerous other partner airlines from day one</li><li>20 days working from abroad in Europe per annum.</li><li>Annual Bonus (dependant on company and individual performance)</li><li>Company pension of 9% (6% contribution from IAGL, 3% employee contribution)</li><li>25 days annual leave, + 2 days charity leave and a day off on your birthday</li><li>New joiner, birthday and recognition Avios</li></ul>Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Airline Loyalty Operations Manager

MAN Commercial Protection are looking for a full time Aviation Security Officer located in a busy distribution at East Midlands Airport. Shift pattern: Wednesday, Thursday, Friday, Sunday Nights Shift Timings: 18:00-06:00. Pay rate: £12.37 Main Responsibilities: <ul><li>Dealing with members of public</li><li>People and Vehicle Searching in/out of site</li><li>Gate house duties logging in/out all Vehicles</li><li>Greet visitors and ensure relevant security procedures are carried out</li><li>Write accurate incident reports in a timely manner and provide visible high</li><li>Profile security presence</li><li>Knowledge of security systems including life safety systems</li><li>Check alarms and log information</li><li>Respond to and deal with all site incidents and emergencies</li><li>Patrolling of premises</li><li>Dealing with contractors</li></ul>The ideal candidate must have: <ul><li>You must be able to work on your own initiative</li><li>Full 5-year checkable work/education history</li><li>AVSEC Training is an advantage, however full training will be provided</li><li>You MUST hold a valid SIA DS or SG licence</li></ul>Benefits: <ul><li>Full uniform supplied</li><li>Access to in-house training (SIA and First Aid)</li><li>Double pay on Bank Holidays</li><li>Free International Professional Security Association (IPSA) membership</li><li>Access to 24-hour counselling helpline through IPSA</li><li>Access to 24-hour legal helpline through IPSA</li><li>Perks At Work - High Street Discount Scheme</li></ul>If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!

Aviation Security Officer

Job Description Summary In the 12-month Commercial Operations Management Placement, you'll gain invaluable skills and experience in supporting and developing the processes and systems that keep our business operations teams at the cutting edge. Job Description About GE Aerospace Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world! Roles and Responsibilities In the 12-month Commercial Operations Management Placement, you'll gain invaluable skills and experience in supporting and developing the processes and systems that keep our business operations teams at the cutting edge. The opportunities available will cover all aspects of supporting busy operations teams, including building relationships internally and externally, supporting customer proposals and/or sales/aftermarket, working on streamlining processes to drive efficiency and developing materials for customer events. Your role could focus on enhancing customer experience and operational excellence. As a placement in Customer Operations Team, you will play a pivotal role in streamlining our operations to enhance customer experience and operational efficiency. This position is designed to integrate the principles of SQDC (Safety, Quality, Delivery, Cost), Voice of the Customer, Profitability and Cash, and our FLIGHT DECK (GE's proprietary operating model) fundamentals into your daily activities, providing a comprehensive learning experience in an aerospace commercial environment. There are a number of different types of roles within Commercial Operations, here is a snapshot of each: <ul><li>Field Services- you will play a key role in supporting the team with administrative, commercial, pricing, and metrics-related tasks.</li><li>Customer Operations - Customer Order and Fulfilment. Supporting shop induction through Contract Review of all incoming work. Understanding business contracts, supporting new customer onboarding and resolving customer queries amongst other things.</li><li>Commercial Operations Team - you would be supporting business operations, including sales and programs, through the business deal process. Collaborating with the team to drive lean process improvements and enhance the customer experience and developing knowledge of the aerospace industry. 4. Commercial Operations Fulfilment- you will support the OE &amp; Spares customer operations team by processing &amp; resolving customer queries. You will provide a pivotal role in supporting the daily transactional processes in order to fulfil our customer requests</li></ul>You will be guided by structured goals and objectives and will have responsibility to deliver on inspiring projects supported by your People Leader and team around you. We will guide you throughout the year to ensure you make the best of your GE Aerospace experience. Your People Leader will offer coaching and mentoring, and you will be provided with the opportunity to connect with other placement students across the UK. This opportunity is offered in our Gloucester (Dowty, a GE Aerospace company) site. Dowty, a GE Aerospace company, is based in Gloucestershire. It is a world-leading supplier of electronically controlled, composite propeller systems for A wide range of civil and military applications, including commercial airliners and military airlifters to multi-role seaplanes and marine hovercraft. Key programs include the Lockheed Martin C-130J, the De-Haviland, Dash 8-400 and the Leonardo C-27J. Operated by a highly skilled workforce, Dowty's' in-house production expertise for composite blades includes application of resin transfer moulding processes, which have been continuously evolved and perfected since 1976; and the use of braiding machines that rapidly and accurately apply the blades' fibre outer layers. If you are passionate about Commercial Business Operations, we would like to hear from you. Qualifications / Requirements <ul><li>Currently studying a Business Management/ Finance/ Accountancy/ Economics related Bachelor's or integrated Master's degree</li><li>Keen interest in Business Operations </li><li>On course to achieve a 2:1 degree or above</li><li>To be in your penultimate year of study and returning to education post placement</li></ul>Desired Characteristics <ul><li>Able to roll up your sleeves and get involved in projects </li><li>Organised &amp; able to work towards deadlines </li><li>Inspired and curious to learn </li><li>Strong verbal and written communication skills </li><li>Able to take ownership for projects </li><li>Analytical and problem-solving skills </li><li>Proficient in Microsoft Office </li><li>Able to work as part of a team </li></ul>A placement at GE Aerospace is an opportunity to learn while doing. At GE Aerospace, you'll work with business leaders in an atmosphere that will develop you, while doing work that makes an immediate impact. Total Reward At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice, and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE, we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs. <ul><li>Non-contributory Pension </li><li>Life Assurance </li><li>Group income protection </li><li>Private medical cover </li><li>Holiday Hourly equivalent of 26 days, with flexible option to buy or sell </li></ul>Recruitment Process As part of our recruitment process, you will be required to submit an initial CV application. After this, the stages could include a video interview, testing and MS Teams online interview. Our recruitment team will be in touch with you at every stage to keep you updated and understand what is next in the process If you require any adjustments to the process to enable you to be at your best, please email the team via <a href="mailto:UKEarly.Careers@geaerospace.com" target="_blank">UKEarly.Careers@geaerospace.com</a>. Please note our applications will close on Friday 31st October but may close earlier dependant on application volumes. We would encourage you to apply as soon as possible to avoid disappointment. Please only submit one application. If you submit multiple applications, we will progress the most suitable one. If in future you are deemed to be suitable for other opportunities, we will automatically consider you for these too. Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. Further, sponsorship is not available for our Early Careers opportunities. Our placement roles are pipeline for our graduate roles so you would need the permanent right to work to be eligible. For further information please visit the UK Visas and Immigration website. Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward. Additional Information Relocation Assistance Provided: No

GE Aerospace Commercial Operations Management - 12 Month Placement, Gloucester

Aviation Recruitment experts Optime Group are excited to be recruiting for Aircraft Cleaners to join various contracts in Bristol Airport. What's on offer: <ul> <li>Rate of Pay: £12.81 per hour, increasing to £13.00 per hour from the 1st October 2025</li> <li>Shifts available: Night Shift (20:45pm to 06:45am)</li> <li>Shift pattern: 4 on 4 off</li> <li>Weekly Pay (every Friday)</li> <li>Full training provided</li> <li>Temp to Perm (performance-based)</li> </ul>Start Date: <ul><li>TBC</li></ul>Key Duties: <ul> <li>Cleaning various sizes of aircraft.</li> <li>Ability to work quickly and to meet tight deadlines.</li> <li>Ensuring that you comply with all security processes at Bristol Airport.</li> <li>Operate all equipment, as per training, to meet safety expectations.</li> <li>Working in a safe and tidy manner.</li> </ul>Roster examples: The airport is operational 365 days a year, 7 days a week so full flexibility is required. This could be subject to change! <ul> <li>4 on 4 off</li> <ul> <li> Day 1: 20:45 - 0645</li> <li> Day 2: 20:45 - 0645</li> <li> Day 3: 20:45 - 0645</li> <li> Day 4: 20:45 - 0645</li> </ul> </ul>Requirements: <ul> <li>Ability to work well in a team.</li> <li>Great work ethic.</li> <li>Excellent communication and interpretational skills.</li> <li>Must be over 18</li> <li>Previous airport and/or cleaning experience would be beneficial.</li> </ul>Please note: As this is an airport role, successful candidates must pass security checks in-line with CAA regulations. These checks include 5-year work and address history, DBS (must have no disqualifying criminal convictions), valid Right to Work. For an opportunity to join this fantastic business, please submit your CV to apply today! Optime Group is acting as an Employment Business in relation to this vacancy.

Aircraft Cleaner - Bristol Airport

Overview Operations Director - Ground Handling Location: Regular travel to London Heathrow will be expected, but the role can be based at any of the following locations: London Gatwick, Bristol, Cardiff, Luton or Jersey. Salary: A competitive renumeration package is on offer for this role. The Operations Director - Ground Handling, in Swissport UK&amp;I is a critical senior leadership position and as such the role holder must possess strong senior operational skills and commercial acumen to ensure consistent delivery of all key services whilst maintaining safe practices and ensuring cost effectiveness. They will have full accountability for operational delivery in their sub region, including: <ul><li>Leadership of the appropriate station management population. </li></ul><ul><li>Implementation, and delivery against a range of relevant operational KPI's. </li></ul><ul><li>Evaluation of operational performance to ensure increased profitability, productivity and market share. </li></ul><ul><li>Successful performance against health and safety targets. </li></ul>The role is also responsible for maintaining and building effective business relationships with all key stakeholders (customer airlines management, airport management, governmental agencies). Swissport UKI is a fast-paced, progressive business and the role holder must have a strong track record of success in the B2B services arena and combine exceptional business focus with a track record of growing top-line whilst delivering profitability within a multi-site business. Innovation and the delivery of winning solutions to customers, plus the ability to be performance and customer focused is key, as is being able to challenge and drive real change across the organisation. Responsibilities Safety Leader <ul><li>Lead, drive, and continuously improve health &amp; safety measures and KPIs related to people, equipment, facilities, and aircraft involved in the operation to ensure best in class QHSE targets are achieved within the Region. </li></ul><ul><li>Act as an ambassador of the Six Safety Commitments, ensuring that their teams put safety and compliance first, no exceptions. </li></ul><ul><li>Ensure the Region operates with "just culture" as part of its core values. </li></ul><ul><li>Focus on continuous improvement and sharing of best practice in the areas of health &amp; safety and on time performance. </li></ul>P&amp;L Management <ul><li>Own and deliver against P&amp;L targets with full operational responsibility for the sub-Region and deliver financial EBIT targets as assigned. </li></ul><ul><li>Continuously analyse financial and operational performance and forecast data to identify trends and to determine progress toward targets. Proactively identify and capture improvement potential where possible. </li></ul><ul><li>Accountable for the preparation of operating budgets and proposals for capital expenditure and investments in infrastructure, technology, equipment, systems, or other assets and resources.</li></ul>Quality Focus, Service Delivery and Operational Efficiency <ul><li>Responsible and accountable for the delivery of operational performance and quality of service and achievement of KPI's as set monthly and/or annually and adjusted when appropriate. </li></ul><ul><li>Proactively manage quality improvement measures where necessary and align closely with airline customers and ensure innovation and continuous improvement is embedded in all operational processes within the Region. </li></ul><ul><li>Monitor and track quality standards of the operation and ensure continuous improvements in workflows and services to maintain competitiveness and to improve cost base. </li></ul><ul><li>Deliver a culture of efficiency and maximum productivity in the operations through the appropriate SGM teams. </li></ul><ul><li>Ensure compliance, alignment and operational performance within airport terms and conditions including operational SLA's contained within station(s) Ground Handling Licence. </li></ul>Leadership <ul><li>Work closely with the COO and HRBP to build a development programme that takes their management team from Operators to Business Leaders who truly understand their business and station KPI's. </li></ul><ul><li>Develop and coach his/her team and lead the wider team within the business to deliver the strategic goals and targets. </li></ul><ul><li>Enhance the performance and well-being of colleagues in the business unit through communication, leadership and team building, performance management, training and development, recruitment, and resources planning, whilst also effectively managing the talent pipeline and succession planning. </li></ul><ul><li>Recognise reward and celebrate success of team members. </li></ul><ul><li>Maintain positive relationships with union partners from a regional and local level.</li></ul>Business growth <ul><li>Own and develop key relationships and plans that deliver a methodical approach to identifying requirements when approaching new prospects as well as securing and maintaining existing customer accounts. </li></ul><ul><li>Responsibility to develop and enhance the customer relationship at a strategic operational level as well as ensure that any new business/renewal is commercially aligned and supports delivery of the regions P+L objectives. </li></ul><ul><li>Drive and lead relationships across all customer and prospective customers and facilitate introductions for wider Commercial team and other cross functional relationships.</li><li>Accountable for maintaining a high rate of retention of existing business and customers, developing the existing customer relationships to create long term collaborative partnerships by taking accountability the identification of potential commercial opportunities.</li></ul>Strategic <ul><li>Challenging the operational status quo to support improved business performance and growth. </li></ul><ul><li>Work closely with the COO Ground Handling and the Senior Leadership team throughout the business in defining strategic and operational objectives.</li></ul>Relationship Builder <ul><li>Successfully build relationships and complete trust within the business, with particular emphasis on the Regional Operations directors peer group and Business unit Heads, plus relevant central support functions (e.g., Finance, HR and QHSE) </li></ul><ul><li>Manage external relationships, particularly with existing and prospective key customer stakeholders to drive high levels of operational performance. </li></ul><ul><li>Drive a customer centric culture through our teams, creating an environment that focuses on understanding our customers' needs and their changing business priorities to continually seek to create value and become a true partner of choice.</li></ul>Qualifications To be successful in this role you will: <ul><li>Have strong decision-making capabilities in a highly pressurised, time-sensitive, and low-margin service business. </li></ul><ul><li>Have strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards across a diverse multi-site leadership team. </li></ul><ul><li>Have the ability to drive change as a constant and unpredictable feature of your working environment. </li></ul><ul><li>Be able to communicate clearly with your people to help them understand Swissport UKI direction. </li></ul><ul><li>Be resilient and able to operate effectively in an environment of ambiguity. </li></ul><ul><li>Be able to build positive and trusting relationships. </li></ul><ul><li>Be open to different opinions and seek a collaborative approach. </li></ul><ul><li>University degree or equivalent, advanced degree in a related field or professional certifications are advantageous. </li></ul><ul><li>Excellent working knowledge of business management principles and practices, financial concepts, and key drivers of profitability and operational performance . </li></ul><ul><li>A minimum of 5-7 years' experience with significant P&amp;L responsibility, preferably in the aviation industry in a blue-collar environment . </li></ul>

Operations Director - Ground Handling

Job Description: Mobile Supervisor - Airport Operations Position Summary The Mobile Supervisor is a dynamic and critical leadership role responsible for maintaining the highest standards of operational excellence, security, and safety across the airfield and/or terminal operations. This is a highly visible, mobile position that requires proactive engagement, rapid response to incidents, and effective management of multiple teams dispersed across various operational and security posts. The successful candidate will be a key point of contact for escalations, ensuring seamless operational delivery and exceptional communication with internal and external stakeholders. Key Responsibilities Operational Leadership &amp; Team Management: <ul> <li>Supervise, guide, and support multiple teams across a wide range of operational posts</li> <li>Conduct regular mobile patrols of the assigned area to monitor performance, compliance, safety, and security protocols.</li> <li>Allocate manpower and resources effectively to meet fluctuating operational demands and priorities.</li> <li>Conduct team briefings and ensure all personnel are informed of daily operational priorities, updates, and security alerts.</li> </ul>Incident Response &amp; Escalation Management: <ul> <li>Act as the primary point of escalation for security breaches, safety incidents, and operational disruptions within the assigned zone.</li> <li>Respond promptly and decisively to all incidents, taking charge to co-ordinate an effective response and ensure a swift resolution.</li> <li>Conduct initial investigations, complete detailed and accurate incident reports, and liaise with relevant internal departments and external authorities (e.g., airport police, airfield fire service) as required.</li> </ul>Stakeholder Engagement &amp; Communication: <ul> <li>Build and maintain strong professional relationships with key stakeholders, including airline operations, ground handling teams, and regulatory bodies.</li> <li>Utilise excellent verbal and written communication skills to provide clear, concise, and timely operational updates to the Duty Manager and other departments.</li> <li>Represent the company in a professional manner at all times during stakeholder interactions.</li> </ul>Compliance, Safety &amp; Security: <ul> <li>Ensure all teams strictly adhere to company policies, standard operating procedures (SOPs), and airport safety and security regulations.</li> <li>Hold a valid driving licence. An Airside Driving Permit (ADP) is required for this role (training provided if necessary).</li> <li>Promote and enforce a culture of safety, security, and vigilance among all staff. Conduct routine checks on security and equipment integrity.</li> </ul>Performance &amp; Reporting: <ul> <li>Monitor key performance indicators (KPIs) for assigned teams and zones, focusing on security, safety, and operational efficiency.</li> <li>Provide constructive feedback and coaching to team members to drive continuous improvement.</li> <li>Complete accurate and detailed shift logs, incident reports, and equipment status documentation.</li> </ul>Person Specification Qualifications &amp; Experience Essential: <ul> <li>Proven experience in a supervisory or team leader role within an airport, aviation security, logistics, or a high-compliance operational environment.</li> <li>Full, valid UK driving licence. Ability to obtain an Airside Driving Permit (ADP) is essential.</li> <li>Exceptional verbal and written communication skills, with the ability to communicate confidently and effectively with people at all levels.</li> <li>Demonstrable experience in incident management and operational problem-solving.</li> <li>Strong stakeholder management and engagement skills.</li> <li>Ability to manage multiple priorities and teams across a large physical area while maintaining composure under pressure.</li> <li>Flexibility to work a shift pattern, including early mornings, late nights, weekends, and public holidays.</li> </ul>Desirable: <ul> <li>In-depth knowledge of UK airport operational procedures, particularly airside safety and security protocols.</li> <li>Formal training in incident command, health and safety.</li> <li>Formal qualification in Aviation/Airport Operations or Management.</li> </ul>Personal Attributes <ul> <li>A proactive and solutions-oriented leader.</li> <li>Decisive and calm under pressure.</li> <li>Highly mobile and energetic.</li> <li>Exceptional interpersonal and influencing skills.</li> <li>A strong sense of integrity and responsibility.</li> </ul>ICTS IS AN EQUAL OPPORTUNITIES EMPLOYER

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